What is net-ecg check-up?
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You've got a website or an email server and you just assume they're available. Only when your friendlier customers ring to tell you they can't get on to your site or when your inbox mysteriously remains empty all day, will you realise there’s a problem. And by then, it’s too late.
net-ecg is a hosted service which protects your site from unexpected downtime and the loss of credibility caused by an unavailable or poorly performing site. It goes a step further than merely offering peace of mind. The information provided by net-ecg also helps diagnose site problems, helps assess service levels and informs future website strategy and decision-making.
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Who is net-ecg check-up for?
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Check-up is suitable for organisations that wish to select the specific monitoring and alerting options from Axzona's comprehensive range that are appropriate to their needs. This level is also suitable for monitoring SMTP email servers for availability and performance.
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What does net-ecg check-up do? How does it work?
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- HTTP ‘GET’, SMTP, FTP protocol submission checks.
- Monitoring from 3 agents on different network nodes to provide objective, redundant reporting from all 3 perspectives.
- Frequency of 15 minutes to offer 96 checks per day for 24 x 7 availability.
- Download time compared to defined thresholds and graphed.
- Failures verified by other monitors to avoid false alarms.
- Alerts by email to one contact on first failure and on resumption of service.
- Fully amendable options available via browser, any time and any place.
- Easy to use. Simple to set-up.
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Options available at extra cost
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- HTTP ‘POST’ protocol submission checks.
- Frequency of 5 minutes to offer 288 checks per day for 24 x 7 availability.
- Full-Page total download time logged and information recorded on failed components (e.g. missing images).
- Traceroute carried out on download or connection failures to pinpoint cause.
- Simultaneous site comparison with "comparable" URL.
- Weekly summary report sent by email to designated contact.
- Reporting tool to enable report dates to be user-defined.
- Alerts by email and/or SMS text message to multiple contacts on first failure and on resumption of service. Alerts can be scheduled for different times (e.g. evenings, weekends) and for escalation (e.g. from Support Technician up to IT Director).
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| What does net-ecg check-up cost? Also see comparison table and price list |
- For around 80 pence per day, net-ecg will check your site 96 times at 15 minute intervals.
How much do you stand to lose if your site is not serving your customers?
- No upgrade fees or annual support. It’s all covered in the monthly service charge.
- All prices are quoted exclusive of VAT. See our Terms & Conditions
How do I buy net-ecg check-up?
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Trial net-ecg FREE for up to 14 days
How else do you know you're doing e-business? |