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What is net-ecg critical?
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You've made significant investment in time and resources on a critical website or have a heavily-used email server and it’s vital that they're available 24 x 7. If visitors cannot access your site and the pages within it, or it takes too long to download, then your opportunity is lost. You need to know about any problems straightaway, at any time of the day, so they can be rectified before your company reputation is damaged and customers are lost. When problems occur, you need to alert multiple people at the same time or to escalate alerts when problems remain unresolved. You also want more detailed information on your site's performance.
net-ecg critical is an enhanced hosted service which protects your site from unexpected downtime and the loss of potential revenue, service-delivery or credibility caused by an unavailable or poorly performing site. It goes a step further than merely offering peace of mind. The information provided by net-ecg also helps diagnose and pinpoint site problems, helps assess existing service levels and informs your future website/technology strategy and decision-making.
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Who is net-ecg critical for?
Critical is suitable for critical e-business sites that demand high-frequency monitoring and vital signs information including alert scheduling and escalation. You have invested significant resources in the development of your site in terms of design, infrastructure, connectivity and promotion and you expect it to be available to your visitors all day long. Your site connects to back-end databases which deliver images and product catalogues or which collect and record data. It may use SSL security for payment or for information collection. It may also link to FTP servers to download information or services to visitors.
What does net-ecg critical do? How does it work?
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- HTTP ‘GET’ and HTTP ‘POST’, HTTPS for SSL security, SMTP, FTP protocol checks.
- Bespoke protocol monitoring available at an extra charge. Price on application.
- Monitoring from 3 agents on different network nodes to provide objective and redundant performance reporting from all 3 perspectives.
- Frequency of 5 minutes to offer 288 checks per day for enhanced 24 x 7 availability.
- Bespoke frequency of monitoring available at an extra charge. Price on application.
- Full-Page total download time logged and information recorded on failed components (e.g. images).
- Download time compared to defined thresholds and graphed.
- Time comparison matrix to show relative speed of connection from DSL, ISDN and Modem.
- Simultaneous site comparison for up to THREE "comparable" URLs.
- Traceroute carried out immediately on download or connection failures to pinpoint cause.
- Failures verified by other monitors to avoid false alarms.
- Alerts by email and/or SMS text message to multiple contacts on first failure and on resumption of service. Alerts can be scheduled for different times (e.g. evenings, weekends) and for escalation (e.g. from Support Technician up to IT Director).
- On-line summary reports to show site availability and performance statistics over time.
- Weekly summary report sent by email to designated contact.
- Reporting tool to enable report dates to be user-defined.
- Fully amendable options available via browser, any time and any place.
- Easy to use. Simple to set-up.
What does net-ecg critical cost? Also see comparison table and price list
- For under £10 per day, net-ecg will check your site 288 times at 5 minute intervals.
How much do you stand to lose if your site is not serving your customers?
- Pay £250 per month or £2750 for a full year (1 month free).
- No set-up fees, admin fees, upgrade fees or annual support. It’s all covered in the monthly service charge.
- SMS Text messaging facility is an extra charge. Pre-pay messages in blocks of 100 (£50), 250 (£115) and 500 (£200).
- All prices are quoted exclusive of VAT. See our Terms & Conditions
How do I buy net-ecg critical?
Trial net-ecg FREE for up to 14 days
How else do you know you're doing e-business? |
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